Software help

You will need Adobe Reader in order to view the PDF files available for downloading online. The program can be downloaded free of charge from the internet.

Adobe Reader

In order to view the animations on our website you will need the appropriate plug-in software for your web browser. The program can be downloaded and installed simply and for free from the manufacturer’s website.

Adobe

Our web pages contain two types of media file: MP3 is an audio format whilst MP4 is a video file format. In order to play audio or video files you will need either RealPlayer or Windows Media Player. You can download free versions of both programs from the internet:

Windows Media Player
For all operating systems

RealPlayer Basic
Current version
for Windows XP with Service Pack 2 or higher, Vista and Mac OS X

for other operating systems

In order to open the ZIP files available for downloading on our site you will need to use 7-ZIP. This archiving program can be downloaded free of charge from the internet:

7-ZIP

In order to view the Excel files available for download on our site you will need Microsoft Office Excel or Microsoft Excel Viewer.

Microsoft