Opportunities

Opportunity management integrated into control processes

Opportunity management is integrated into the Group-wide opportunity and risk control process. The organisation of this process is described in the risk report

Seizing business and environmental opportunities

It is currently hard to say how the general economic situation will develop and what financial impact it will have on our Group. We are safeguarding against negative impacts by improving workflows and cutting costs. Beginning in 2009, we aim to lower indirect costs by €1 billion by 2010 in a Group-wide cost-cutting drive. We are also adding to our portfolio of services for new sectors to reduce sectoral dependence. 

The current difficult economic situation also harbours opportunities in that it may make customers more willing to outsource. We expect that we will benefit in a weak economy from our leading market position and the trust vested in our customer relationships. As trust is important in a crisis, we expect that customers will prefer to stay with the provider they know.

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